Blog

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] Tips for Managing 4 Varieties of the Difficult Boss   [vc_video link='https://youtu.be/z1vknGjviCc'] As a corporate trainer and professional speaker, I speak on various topics (e.g. communications, meeting facilitation, team development, project management, etc.) to a variety of different audiences around the...

How Do You Deal With Distracted Meeting Attendees? The Problem: It’s the ugly side of technology…cell phones, pagers, blackberries, blueberries, strawberries – Oh My!  How do we compete with all of these gadgets when we’re trying to lead a meeting?  What’s a meeting facilitator to do??? Try these...

What Do You Do with a Quiet Group That Just Won’t Speak Up?  The Problem: Everyone fears that group filled with whiners, know it alls, and dominators…BUT what about the group that won’t say anything. In many ways that’s the more dangerous situation since you have no...

Tips to Enhance Time Management and Personal Productivity I’ll never forget one evening hurriedly trying to prepare pork chops (because they’re quick and easy) while fussing at my husband to grab the DVD remote control and turn on Baby Einstein so my son would stop crying. ...

Leading Conference Calls Successfully   [vc_video link='https://youtu.be/I7Cy9tADDHQ'] The Problem: It seems that these days conference calls are more prevalent than face to face meetings.  Unfortunately, the reality is that leading these calls effectively can prove to be a challenge.  Without face to face contact, it’s difficult to effectively manage...

Best Practices for Facilitating Strategy Sessions The Problem: Oftentimes, facilitators or team leaders are asked to lead a “strategy session”.  This type of session can pose some unique challenges and the facilitator must come prepared! Consider these suggestions…. Meeting with the senior executive sponsoring the effort is critical!...

Public vs. Fake Customer Service? Driving down to Hilton Head for a family vacation, I realized that I’d forgotten to reserve beach chairs.  I scrambled to find one of the confirmation letters I’d printed and called the number at the bottom of the page.  After a...

Managing Difficult Meeting Personalities   [vc_video link='https://youtu.be/CbKB-yzDSOA'] Manager Sherry Martin couldn’t stop thinking about her last team meeting as she walked down the hall towards her office.  Her problem in a nutshell boiled down to three really difficult personalities that continually recurred on her team.  These personalities were...